a little Dee Hock . . .

"Activity is not productivity"

"Beware the four beasts that devour their keeper:
ego, envy, avarice, and ambition"

"Substance is enduring, form ephemeral. preserve substance;
modify form; know the difference."

"Heaven is purpose, principle, and people. Purgatory is
paper and procedures. Hell is rules and regulations."

"Life will never surrender its secrets to a yardstick."

"You can learn much from what people say, but more is
revealed by what they do not say. Listen as carefully to the
silence as to the sound."